Frequently Asked Questions
Q: Is The West Acres a puppy mill???
A: Nope! Our whole family has westies, but we only have four (one male and three females). We pride ourselves in being responsible breeders who not only take great care of our pets' health but provide them a loving, happy lifestyle.
Q: What are your adoption fees?
A: Our fees are the same for M & F and can be found on our PUPPIES page!
This price is before shipping costs, which are detailed below!
Q: What are your requirements for new owners?
A: We prefer to send puppies to homes where the new owners have previous experience with pets, preferably dogs, and have ample space in their home and/or neighborhood for the puppies to play after they've grown. If you have no prior pet experience but are willing to learn, we are happy to help you out with a few tips and tricks to get started on the right foot. Raising a puppy is a large but equally rewarding responsibility!
Q: How would my puppy be delivered?
A: Here are our three delivery methods:
1. Flying A Puppy To You
2. White-Glove Delivery
3. Meet Us!
1. Flying A Puppy To You ( $500, typically on Weekdays): We do fly puppies to destinations across the US. Being located in the Midwest means flight times are minimal to almost everywhere. It's as simple as picking up a loved one from the airport when they arrive! We have utilized a pet flight professional for over 20 years who puts together an anxiety-free itinerary for your puppy to travel, while looked after by a pet specialist, in the pressure and temperature controlled pet cabin located in certain planes! This option requires you to pick your puppy up at your airport's delivery facility.
2. White-Glove Delivery ( Typically $750 - $1750 ): This delivery service brings your puppy directly to you, typically by commercial airline, escorted personally by one of us from The West Acres to you! This is a great way for your puppy to travel 100% stress-free and also a great chance to meet us in person. The delivery fee covers all delivery expenses, including health papers, travel kennel, pet-in-cabin tickets, and much more. This service offers, but is not limited to personal delivery of your puppy to an airport near you or even a specific address. (Service availability is heavily dependent upon our calendar availability)
3. Meet Us ( $200 max ): If you are in or able to come to the area we would be happy to meet you in a convenient location within two hours of our home, including MCI Airport in Kansas City, and DSM in Des Moines! This fee is to cover our time and travel to the destination. We always enjoy meeting the new owners in person as well!
Q: Do you offer a health guarantee?
A: Yes! Please click here for more details!
Q: Do your westies have skin allergies or other known health issues?
A: Nope! We have spent 30 years selectively breeding our pets to have no skin allergies or known genetic issues. This takes a lot of long-term work and planning but we've made every effort we can to make sure our bloodlines are healthy, happy, and bright!
Q: How much do Westies weigh?
A: Our Westies are anywhere between 13 lbs and 19 lbs., so that is a good gauge for our puppies as adults! This can vary depending on whether they're male or female and also their parents!
Q: Can I pick up my puppy in person if I come to you?
A: Yes! If you are in or able to come to the area we would be happy to meet you in a convenient location within two hours of our home, including MCI Airport in Kansas City or DSM in Des Moines! This fee is a $200 maximum. We always enjoy meeting the new owners in person as well!
Q: Can you hold my puppy for longer than 8 weeks?
A: Yes, we can! We are aware that everyone has their own unique schedule and we are willing to coordinate ours with yours as much as possible! However, we charge a fee of $25/day for holding your puppy after 10 weeks of age. We like to see puppies bonding with their new families as soon as possible, and the longer we keep a puppy the harder it is to see him or her go!
Q: What food should I feed my puppy?
A: We've been feeding your puppy Eukanuba Small Breed Puppy Food . Eukanuba makes a Small Breed Adult Food that compliments their diet very well as they grow older. This is by no means the only option, however, if you do choose to change food it's typically best to change what your puppy eats slowly over time rather than changing the food in one sitting.
Q: Do your puppies have registered pedigrees?
A: Yes! All of our puppies are registered through America's Pet Registry, Inc. (APRI) only. These pedigrees can be traced back to seemingly endless generations. We have carefully developed our bloodlines over the years through quality breeding practices, and we are very proud of the bloodlines we have today!
Q: How much does it cost to reserve a puppy?
A: We charge a $500, nonrefundable deposit to reserve a puppy for you. This deposit is typically made via PayPal, and guarantees that your puppy will be held under your name until you are able to pick him/her up! If you are interested in taking this step, please contact us at the information provided below!
Q: Are there any "The West Acres Reviews" that I could read?
A: Yes! Check them out here: REVIEWS
Q: What toys, supplies, or other things do you recommend for a new puppy?
A: We have a whole list! Check it out HERE.
For more information please contact us at