Our Health Guarantee
We pride ourselves in breeding and caring for our Westies, with health as one of our highest concerns. Over several years of refining our bloodlines, we have selectively bred only the healthiest of Westies. Many of our adoptive families are returning customers, which can attest to our high integrity as a breeder. Our puppies are checked for hernias, tooth/jaw correctness, eye problems, joint problems, and other normal issues that can be observed in a small puppy around 6 to 7 weeks of age. If there is something wrong with a puppy that we know of, we will not hide it. Because our dogs have been selectively bred for disposition and health, we do not expect to find health problems in any of our puppies.
All dogs bred and sold are represented and evaluated as accurately as possible at the time of sale.
All dogs bred and sold are checked by a veterinarian around 6-7 weeks of age to ensure that they are sound and in apparently good health at that time.
Short-term health: Buyers have 72 hours from the time of exchange/delivery to have the puppy inspected by a licensed veterinarian (at the buyer's expense). If a puppy is determined to have an unacceptable health problem by the buyer's veterinarian in that time frame that will significantly affect its quality of life (not including common illnesses/conditions such as colds, viruses, retained testicles, etc.), subject to confirmation of accuracy by the seller's veterinarian and professional opinion, the buyer may return the puppy at the buyer's expense. A refund or a trade for a different puppy of the same gender and price can be arranged.
Long-term health: Our dogs are all healthy and, to our knowledge, free of genetic any genetic issues. However, if a puppy develops a genetic health problem within one year of its birth that significantly and negatively affects its quality of life (such as hip dysplasia or epilepsy), diagnosed by the buyer's licensed veterinarian, subject to confirmation of accuracy by the seller's veterinarian and professional opinion, we want to resolve the issue with you. If the condition is confirmed to be genetic, we may be able to offer to trade a different puppy of the same gender and price. In this situation, the buyer will pay all travel and veterinary costs.
Any medicating or care the buyer provides the puppy will be at the buyer's expense. If reimbursement is deemed necessary, the maximum amount will be limited to the cost of equal treatment by the breeder's vet.
Refunds/exchanges are only given for puppies determined to have an unsoundness/unhealthiness that will significantly affect a puppy's quality of life that was not preventable, subject to confirmation of accuracy by the seller's veterinarian and professional opinion. Injuries received or preventable illnesses occurring in puppies after leaving the seller do not apply to this guarantee.
Seller reserves the right to refuse services, exchanges, or refunds to any buyer who is hostile or unreasonable at any time during buyer-seller interactions.
Our puppies are de-wormed multiple times and receive all standard puppy vaccinations to date while in our care. It will be up to the new owner to continue this health program. Until this series of inoculations have been completed at about 16 weeks of age, the puppy should not be exposed to premises known to be or suspected of being contaminated or exposed to unhealthy animals. Ask your veterinarian for the recommended healthcare regimen for your geographic location.